As part of your animals treatment, you agree to the attached terms and conditions, upon booking and attending an appointment at Anna Wilson Veterinary Physiotherapy. You can view the T & C’s via the below download.
Cancellation Policy: : If an appointment is cancelled within 48hrs of the appointment time, a full appointment fee is payable, unless the appointment time can be filled. In the event of a no show the full appointment fee will be charged. Cancellations are to be made via a clear voicemail message or email. Please note that text messages will not be accepted as a from of cancellation communication.
Travelling or recently travelled abroad? In line with advice from my association IRVAP, a 14 day clear period must be observed for any clients attending an in-clinic appointment. It is your obligation to notify me immediately about any travel abroad, should you arrive and your dog cannot undergo a zero contact appointment, the appointment will be cancelled and a full fee charged, as per the terms and conditions.