Contacting Anna Wilson Veterinary Physiotherapy
Please note if you text me and do not receive a reply the same day, please assume I have NOT received the text message. To be safe, please email email@example.com with your enquiry for which you will receive confirmation of delivery in an automatic reply.
Please only send text messages at sensible hours, preferably within my working hours:
Monday 10am - 6pm
Tuesday 12pm - 8pm
Thursday 12pm - 8pm
Friday 10am - 6pm
Payment is accepted by card, cash or bank transfer and is payable on the day of an appointment. Forms of card payment accepted:
Please contact your insurance company prior to booking an appointment, if you aim to claim for your pets physiotherapy treatment. I will supply you with a receipt upon payment at each appointment. Re-prints of lost receipts will incur an administration charge.
Cancellation of an Appointment
If you need to cancel or rearrange an appointment, please ring 07780 601688 with as much notice as possible. A minimum of 48hrs is required for all cancellations. Please leave a voicemail message if no answer. (Please note: Text messages and emails will NOT be accepted for cancellations.)
Appointments cancelled before 48hrs - No charge
Cancelled within 24hrs of the appointment time but not on the day - 50% charge
Cancelled on the day of appointment - 100% charge.
(All cancellation charges are payable prior to the next appointment.)
Hire of Equipment
It is the responsibility of the hirer to ensure the safe keeping of all equipment hired from Anna Wilson Veterinary Physiotherapy. Should an item be damaged, then any repair or replacement cost will be charged to the client. This agreement is undertaken at the moment the client agrees to the hiring of any equipment item(s).
** Equine prices based on appointments within 15 miles of Waterlooville***
*** Mileage is worked out via google maps - contact me for a price.
All offers are subject to withdrawal at any time without prior notification. Offers are subject to restriction for any in-clinic appointments and are only available for home or yard visits unless stated otherwise or an agreement is made in advance with Anna Wilson - please ask prior to booking your appointment. No offer can be used in conjunction with another offer unless clearly stated otherwise. An offer can only be used once, unless clearly stated otherwise on the offer itself. If a 'code' is applied to an offer, this must be stated at time of booking an appointment to be eligible. No discounts can be applied to offers for multiple pets at the same address unless previously agreed with Anna Wilson. Travel charges are applicable on all offers see the 'Travel charges' section above. All appointments are payable in full either in advance or at time of treatment. Cancelled appointments adhere to the cancellation policy in the 'Payment' section above. Veterinary consent is required prior to all appointments, you can download the form from my website www.awvetphysio.co.uk and is the responsibility of the client. Please forward any referral/ consent forms to firstname.lastname@example.org a minimum of 24hrs prior to your appointment.
Privacy Statement: The personal data collected about you will include data relating to your name and address, as well as the health and history of your animal. This data will be securely stored for up to 7 years, and will only be used by myself for communication with you, your referring vet or other professionals as requested by you. It will be used as a record of your animal and any changes that may occur in their health, well-being or performance. You may have access to it and have the right to ask for it to be erased. Should you have a complaint, you have the right to request contact details of the supervising association in order to lodge this.
Do you give your dog, horse or cat a joint supplement?
I always advise clients to be proactive rather than reactive to joint issues. As a result I have looked into many different joint supplements and have now become a stockist of Riaflex supplements. If you would like further information, please do not hesitate to contact me.
**** NEW IN ****
Human Flex HA Joint Supplement. Message me for more details!
No offers at this time.
Anna Wilson AdvCertVPhys
07780 601 688
Appointments are tailored to each individual patient, so prices may be vary accordingly.
Canine, Feline & Small Animal Physiotherapy Sessions
Range from £15 - £50 per session for clinic appointments
Types of appointments available:
Discounts are available for block bookings for 3 or more pets within the same appointment time and location.
Both home visits and clinic appointments are available on request. Home visits requested will incur an additional fee. Please contact me for a price.
Equine Physiotherapy Sessions
Range from £15 - £60 per session**
Discounts are available for group yard visits.
Equine - Yard visits within 15 miles of Waterlooville*** are inclusive of the price.
Further than 15 miles is charged per area catchment, please contact me for a price.
Pre & post-surgery care
Weight loss management